unable to connect eblocker

eric b shared this question 9 months ago
Need Answer

made several attempts at unplugging the power and waiting a minute and restarting the hardware. always made sure to give more than 5 minutes closer towards 15 mins. received a new computer yesterday. still on the old one. was able to get the new one up and running with out a snag. tried eblocker on the new pc, but had the same problem. no install. tried the adress bar with the eblocker adresss plus port 3000 and would not load. tried http://eblocker:3000/ this to would not load. tried sending email for help, keep getting mailer daemon. live on the east coast of the US. any suggestions?

Comments (1)


We are sorry, that you have problems with your eBlocker. Please give us more information about your network and your eBlocker, so that we can help you solving the problem.

- Which router model do you have?

- Are the two eBlocker network LEDs litting?

- How is the eBlocker integrated in the network? (are more network devices between router and eBlocker)

- Do you see the eBlocker icon on: http://setup.eblocker.com

- Are you using the eBlocker with individual or automatic configuration?

- Which Operating System do you use?

- Which Browser do you using?

- Can you access eBlocker via the emergency IP address: ?