Support (EN)

In case you need support with your eBlocker, please take a look at this forum and the Knowledge Base/FAQ first.


If this doesn't help you, please send a mail to support@eblocker.com providing the following information:

  1. Raspberry Pi/Banana Pi board:
  2. Router hardware:
  3. Client operating system:
  4. Browser:
  5. Website:
  6. Description of the problem:

In order to help you, we will need the log files that your eBlocker saves locally. Please download the log file from your eBlocker and attach it to your support request email.

If you cannot access the eBlocker settings screen, please try this local IP address: http://169.254.94.109:3000/

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